| Placing an Order
How do I get Trade Ringgit?
The best way to get Trade Ringgit to buy what you need is to sell your products or
services in BBN Network. You can make a deferred purchase by applying for trade credit
facility just like overdraft facility in the cash economy. Call or email for further
detail
What is the difference between Buy Now and
Make an Offer?
When you Buy Now, you placed and Order, which the seller is bobligated to fulfill. When
you Make an Offer, you submit a bid that the seller can accept or decline at their
discretion. If your offer is accepted, you and the seller are committed to the
transaction. Seller is not obligated to respond to your offer.
Please note that asiaBarterzone.com does not and cannot guarantee that all
Listings will remain available or that all Orders are fulfilled.
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Why does the Buy Now box does appear in certain Listings?
Some sellers choose not to specify a set of price or umbers of units available when they
create a Listing. In this case, you will need to contact the seller first to negotiate
these details and then make an offer.
In order to facilitate interaction among all BBN Network clients, our
service allows you to access other clients' contact information. Further, as a seller you
will be sent via email or by other online means the BBN Network account number, email
address and other information of the interested buyer(s), and as a buyer you will be sent
via email the BBN Network account number, email address and other information of the
seller. Please refer to the privacy policy for detail.
Is there a fee to buy on the exchange?
Yes. BBN Network charges a Transaction Fee on sale and purchase only. Payment of cash fee
will be due upon receipt of the monthly statement. Buyers and sellers split
Transaction Fees—the costs of doing business on asiaBarterZone.com are shared.
Current Transaction Fees are:
| Fee |
 |
Buyer |
|
Seller |
|
| Cash (Malaysian Ringgit) |
|
5% |
|
5% |
|
| Trade (TRM) |
|
1% |
|
1% |
|
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Why do some Listings not allow me to email the
seller?
BBN Network embraces the “clicks and mortar” strategy where we do assist some of
the clients who are not Internet savvy to list their products online. If you do not see a
link to email the seller in a particular Listing, you could call directly to the contact
listed in the seller profile.
When is Trade Ringgit transferred to the seller?
When authorization is issued by the exchange to the seller, your Trade Ringgit is
transferred from your account and shown in the Pending Sales column of the seller’s
account. Upon receipt of a confirmation from the seller in the form of signed delivery
order or transaction voucher, the sale will be deemed completed and the Trade Ringgit
amount will become available for the seller to use. Otherwise, 14 days after the sale
date, the Trade Ringgit amount automatically move from the seller’s Pending Sale
balance to the available balance. This Settling period helps to ensure that your
transaction is fulfilled before the seller can spend the proceeds of the sale.
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Can I get a refund if I am not
satisfied?
If you are dissatisfied with how your order is fulfilled, we encourage you to contact the
other party to resolve the issue. If you are unable to solve the problem and it is within
14 days of the sale, you can contact or email us. BBN Network is not obligated to become
involved in any dispute. Please refer to the Client Agreement for further clarification.
When will I know that my offer is accepted?
If the seller accepts your offer, you will be notified immediately by email showing the
detail of the transaction including the authorization number. You can also check the
status of your offer in the Current Activity report and the amount of the purchase will
appear in the purchase column when you log in.
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What happens if the seller accepts my Offer?
If the seller accepts your Offer, you have committed to the sale, and the seller should
contact you to arrange to deliver the product or redeem the service. The Trade Ringgit
amount is then transferred from your account to the seller’s account. However, the
credit will remain unavailable to the seller until the exchange received proof of delivery
(which can be a faxed/email copy of signed delivery order or transaction voucher) or 14
days after a sale date – whichever comes first.
What happens if the seller declines my Offer?
If the seller declines your Offer, you could increase your pricing if you would like to do
so, assuming the listing is still Active. If you comfortable with the set price of a
Listing, it is best to Buy Now, rather than Make an Offer, to be sure you get the item.
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